Address
26 Middleton Road,
Shildon,
DL1 4NN
Contact Number
Service Hours
24 hour, 7 days a week
Who are we?
Jubilee House is a rehabilitation and recovery unit for adults which helps people go back into their local community after spending time in a hospital setting.
Jubilee House is an 8-bed mixed sex inpatient rehabilitation ward in Shildon. The ward supports service users with complex mental health needs who cannot be discharged directly from hospital due to high level of need.
The team at Jubilee House, work with the service users in their care to develop opportunities for future independence and step down into community living.
Who works in the team?
The team is made up of psychiatric nurses, student nurses, a consultant psychiatrist, medics, psychologists, health care assistants, occupational therapists, physiotherapists, activity coordinators, physical health practitioners, pharmacy, volunteers, chaplaincy, administrative staff, and housekeepers.
The team will design a rehabilitation programme following an assessment. Regular meetings will be held with the service user and team to discuss their progress and establish goals. We welcome and value the input of family and friends whilst planning and delivering their care.
Visiting times
Please phone the ward before your visit to ensure the visit can be arranged.
Visiting will take place in an allocated room to allow privacy for all parties.
Visitors are asked to avoid times when residents are engaged in an activity as part of their daily programme
Children visiting the ward
The trust operates a visiting policy for children. Unit staff must be informed if children will be visiting.
Mealtimes
Residents cook their own meals therefore mealtimes can be anytime.
Smoking
Visitors are not permitted to smoke while on the unit, as smoking is not permitted in any trust buildings or grounds.
Transport links
There are 5 buses that come to Shildon.
- 1 – Darlington – Tow Law
- 5A – Bishop Auckland – Darlington
- 5 – Bishop Auckland – Darlington
- X1 – Darlington – Stanhope
- 99 – Spennymoor – Shildon
Train services
Tees Valley Railway. The route serves the following stations:
Bishop Auckland, Shildon, Newton Aycliffe, Heighington, North Road (Darlington), Darlington, Dinsdale, Teesside Airport, Allens West, Eaglescliffe, Thornaby, Middlesbrough, South Bank, Redcar Central, Redcar East, Longbeck, Marske and Saltburn.
Feedback
Please let your care team know if you want to comment on whether:
- this information is useful.
- any information is missing.
- you do not understand the information.
Do you have concerns or complaints?
If you have concerns or complaints about a service, you can:
- tell a member of staff.
- call our complaints – freephone 0800 052 0219
- email [email protected]
