Contact information
You can contact the community mental health team using the details provided below:
North Moor House
North Moor Road
Northallerton
North Yorkshire
DL6 2FG
Telephone
Service opening hours
Monday – Thursday, 9am – 5pm
Friday – Sunday, 8am – 8pm
Out of hours contacts
Crisis team
Call NHS 111 and select the mental health option.
About the service
The community mental health team provides support to people aged 65 and over, with severe or acute mental ill health, living in:
- Great Ayton
- Stokesley
- Northallerton and Thirsk localities
- Richmond
- Reeth
- Hawes.
We support people primarily living with:
- dementia (who may present with significant and complex needs)
- psychosis
- depression
- personality disorders
- bipolar disorder
- any disorder where there is a significant risk of self-harm or harm to others.
We also support individuals with other functional or organic conditions, who have complex needs and who require additional support and assessment from a secondary mental health team.
We work closely with local GP practices to supplement and support the primary care team and aim to deliver high quality services that:
- support your recovery
- help you to keep well.
We offer support, treatment and therapies including:
- multi-disciplinary mental health assessments and diagnosis
- medication management
- individual therapies (e.g. behavioural activation, stress and anxiety management, both individual and in groups)
- governed psychological therapies (e.g. mindfulness and cognitive behavioural therapy)
The team
Our multi-disciplinary team offers a wide range of support and includes:
- consultant psychiatrists
- team managers (from NHS and social care)
- advanced nurse practitioners
- occupational therapists
- physiotherapists
- community psychiatric nurses
- social workers
- psychologists
- community support workers
- secretarial and administration staff.
Each individual has a care co-ordinator or lead professional who works with them to help them access therapy/therapies and offer any support needed. We offer clinic-based appointments and home visits depending on individual needs. We also provide advice to families and carers and work closely with GPs to make sure you receive the appropriate support.
What can patients expect?
At your first appointment a nurse will speak to you and take full details of your medical and mental health history. If appropriate (and with your consent) family members and carers can be involved in this initial assessment.
We will agree an action plan with you, including any further tests that may be needed. We will give you information and leaflets about the community mental health team and discuss the range of treatments we can offer.
We may discuss this assessment with other professionals within the team to help co-ordinate your care and treatment.
We may also make a social worker referral if you need additional support. This might include a package of care or carers assessment.
We will work together with you and your family (if appropriate) to develop an individual care plan. We will give you a written copy of this and will send a copy to your GP who will be kept updated about any treatment provided by the mental health team.
Care and treatment will be regularly reviewed and we will plan any discharge from services with you and your family/carers when this is appropriate.
How to access the service
Referrals are accepted from GPs, care homes and liaison teams within general hospitals in the area. Referrals are triaged by a duty worker who will contact you on the same day the referral is received to triage you into the following categories:
Urgent referrals
A member of the team will visit you within three working days of receiving the referral.
Routine referrals
We will see those referred to the service within 28 days but aim to do this within two weeks.
Confidentiality
In order to meet your individual needs, we may need to work with other agencies (for example the local authority). We will ask your permission before we share your information with other agencies involved in your care.
In some circumstances we may need to pass on information to other people without your consent, for example if there is a risk to yourself or others, or in the event of a serious crime. In such circumstances your care coordinator will aim to discuss this with you as soon as possible.
More information is available in “Common sense confidentiality” (L854)
L1040, v5 11/07/2024 (archive 10/07/2027)
