This policy aims to inform staff of their roles and responsibilities in relation to recording, managing, reviewing, and learning from all incidents involving patients, staff and or visitors. This includes being open, honest, and transparent with patients their family and/or carers if something has gone wrong during the care and treatment we have provided.
The primary aim of a good quality patient safety incident investigation is to accurately, and thoroughly, identify what happened in an open and transparent way, identifying areas of systemic learning and opportunities for improvement; and recommends strong/effective systems-based improvements to prevent or significantly prevent the risk of a repeat incident.
Incident Reporting and Serious Incident Review Policy
