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We know that some of our PDF documents may not be accessible to everyone but we’re working on it. As documents come up for renewal we aim to make them more accessible. In the meantime, if you need any of our policies in a different format please email [email protected]
This policy, as well as informing staff of their role in relation to Duty of Candour informs service users, relatives and carers of what they can expect from the professionals involved if something goes wrong with the care and treatment we provided.
Category: Policies
Topic: Corporate, Governance and legal
This document outlines the Trust’s commitment to dealing with concerns or complaints and provides information about how we manage, respond and learn from the complaints about our services.
Category: Policies
Topic: Corporate, Governance and legal
Clinical audit is a key component of clinical effectiveness. As such, clinical audit is a cohesive and integrated monitoring mechanism which supports delivery of effective governance, assurance and quality improvement within the organisation.
Category: Policies
Topic: Corporate, Governance and legal
Records Management is the process by which an organisation manages all the activities associated with records e.g. creation, tracing and tracking and destruction.
Category: Policies
The purpose of this policy is to describe and detail the arrangements for organisational risk management in the Trust.
Category: Policies
Topic: Corporate, Security and Risk
The CCTV policy sets out the procedures which must be followed to comply with the Data Protection Act 2018 in respect of the use of CCTV.
Category: Policies
Topic: Corporate, Security and Risk
Our request for information procedure policy should be used by staff for the purposes of the requirements of the below acts.
Category: Policies
Topic: Communications, Corporate, Governance and legal
Our producing patient and carer information policy should be used by staff for the purposes of creating new patient and carer information.
Category: Policies
Topic: Communications, Corporate
Our interpreting and translation policy should be used by staff for the purposes understanding and working with interpreting, translation service providers.
Category: Policies
Topic: Corporate
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